How to Install & Activate Your eSIM on iPhone
Before you start, make sure your iPhone supports eSIM, is carrier-unlocked, and is connected to a stable Wi-Fi network. Then choose one of the installation methods below.
Before You Start
Confirm that your iPhone model supports eSIM.
Your iPhone must be able to use a SIM from another provider.
Connect to a reliable Wi-Fi network during installation.
Install Using the Activation Link
If your GlobalGo confirmation email contains an “Install on iPhone” button, you can use it to begin the eSIM installation directly.
Open Your GlobalGo Email
Open your confirmation email on the iPhone where you want to install the eSIM and tap Install on iPhone.
Allow eSIM Installation
Your iPhone may ask for permission to add the new eSIM. Follow the on-screen prompt to continue.
Follow the Setup Prompts
Tap Continue when prompted and wait while your iPhone adds the eSIM.
Check Your New eSIM
Go to Settings → Cellular or Mobile Data and confirm that your new eSIM appears in the list of SIMs.
Install Using the QR Code
If you received a QR code with your GlobalGo eSIM, you can scan it directly from your iPhone's eSIM setup screen.
Open eSIM Setup
Go to Settings → Cellular (or Mobile Data) → Add eSIM.
Choose Use QR Code
Select Use QR Code and scan the QR code included with your GlobalGo eSIM.
Complete the Installation
Follow the instructions on your screen to add the eSIM. If you cannot scan the QR code, you can use the Enter Details Manually option and enter the activation information from your email.
After Installation: Check Your Mobile Data Settings
Installing the eSIM and connecting to a mobile network are separate steps. Once your eSIM is installed, check the settings required by your GlobalGo plan.
1. Go to Settings → Cellular (or Mobile Data).
2. Make sure your GlobalGo eSIM is turned on.
3. Select the GlobalGo eSIM for cellular data when you are ready to use it.
4. Enable Data Roaming if this is required by your GlobalGo plan instructions.
Having Trouble Installing Your eSIM?
QR Code Won't Scan
Make sure the QR code is clear and fully visible. If you are displaying it on another screen, increase the brightness and hold your iPhone steady. You can also use manual installation if scanning fails.
eSIM Installed but No Internet
Check that the eSIM is enabled, selected for mobile data, and that Data Roaming is enabled when required. You can also restart your iPhone and allow a few moments for it to connect to a supported network.
You're Ready to Connect
Once your GlobalGo eSIM is installed and configured, it can connect to a supported network according to your plan's activation conditions and local coverage. If you still need help, contact the GlobalGo Support Team.
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