Terms & Conditions

These Terms & Conditions govern the purchase and use of GFS eSIM services through gfs-esim.com. Please read them carefully before purchasing or using a GFS eSIM.

These Terms & Conditions apply to GFS eSIM services purchased through gfs-esim.com or through an authorized GFS eSIM sales channel.

By placing an order, the Customer confirms that they have read, understood and accepted these Terms & Conditions. Any exception or amendment must be expressly agreed to by GFS eSIM in writing.

GFS eSIM provides prepaid travel eSIM data plans for compatible mobile devices. Available plans may vary by destination, data allowance, validity period, supported network and other plan-specific conditions.

Unless expressly stated otherwise for a particular plan, GFS eSIM is a data-only service and does not provide a local telephone number, traditional cellular voice calls or SMS.

Customers may be required to provide information necessary to process and deliver their order, including:

The Customer is responsible for ensuring that the information provided during purchase is accurate and complete.

Before purchasing a GFS eSIM, the Customer is responsible for confirming that the exact device supports eSIM technology and is carrier-unlocked.

eSIM compatibility may vary by device model, country or region of purchase, mobile carrier and software configuration. Any compatibility list provided by GFS eSIM is intended as guidance and may not include every compatible device.

After successful purchase and order processing, the Customer will receive the GFS eSIM details electronically at the email address provided during checkout. Installation instructions and the applicable activation information will be supplied with the order.

Each GFS eSIM plan is subject to its own activation conditions, data allowance and validity period. The Customer should review the conditions of the selected plan before installation and use.

For plans that activate upon first connection to a supported network at the destination, the plan validity period begins when that first qualifying network connection occurs.

Other plans may have different activation conditions. The activation information supplied with the Customer's specific order takes precedence.

GFS eSIM services operate through supported third-party mobile network partners. Available networks depend on the selected plan and destination.

Network availability, coverage, signal strength, speed, latency and connection quality may vary according to location, network congestion, device capability, local network conditions and other factors outside the direct control of GFS eSIM. Continuous or uninterrupted network access is not guaranteed.

Payment for GFS eSIM orders can be made online using supported Visa or Mastercard credit and debit cards.

The applicable price and transaction currency will be displayed before the Customer confirms payment. The Customer's card issuer may apply currency conversion, international transaction or other bank fees independently of GFS eSIM.

Refund requests are reviewed individually and are subject to the conditions below.

Customers are responsible for confirming device compatibility and carrier-unlocked status before purchase.

If an eSIM cannot be used because the Customer's device is incompatible or carrier-locked, any refund request will be reviewed on a case-by-case basis. Any approved refund may be subject to reasonable processing or non-recoverable service costs, except where applicable law requires otherwise.

Customers requesting a refund should contact GFS eSIM Support and provide their order information together with a description of the issue and any supporting information reasonably requested.

Approved refunds will normally be returned to the original payment method. After processing, the time required for the funds to appear may depend on the Customer's card issuer or financial institution.

GFS eSIM data packages are supplied according to the plan selected at the time of purchase. Once an eSIM has been delivered, installed or activated, modification, replacement or transfer to another eSIM or device may not be possible. Customers should verify their selected destination, plan and device before completing the purchase.

Customers must not use GFS eSIM services for unlawful, fraudulent, abusive or unauthorized purposes, or in any manner that may impair, disrupt or damage a mobile network or associated service.

GFS eSIM may suspend or restrict service where reasonably necessary in response to suspected fraud, misuse, security concerns, legal requirements or material violation of these Terms.

GFS eSIM will use reasonable efforts to provide the services purchased by the Customer. However, mobile connectivity relies on third-party telecommunications networks and other systems that may be outside the direct control of GFS eSIM.

To the extent permitted by applicable law, GFS eSIM does not guarantee that network access will always be uninterrupted, error-free, available at a particular speed or available in every location within a destination.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

If you experience a technical problem, activation issue or have a question regarding your order, please contact GFS eSIM Support using the contact options provided on gfs-esim.com. Please include your order details so that the support team can investigate the issue.

Please Review Before Purchase

Before purchasing, please confirm your device compatibility, destination, selected data plan, validity period and activation conditions. By completing your order, you agree to these Terms & Conditions.