What Happens When My GFS eSIM Data Runs Out?
Your GFS eSIM plan includes a specific amount of data and a validity period. What happens next depends on the plan you selected.
When Your Data Runs Out
Once the included data allowance has been used, mobile internet through that GFS eSIM plan will no longer be available unless additional data can be added to the plan.
Need More Data?
If top-ups are available for your GFS eSIM plan, use your personal balance link to check the available options and add more data.
Open your GFS eSIM confirmation email and use the “Top Up Bundle or Check Balance” link.
If your GFS eSIM WhatsApp message includes a balance link, you can also use it to check available top-up options.
Important: top-up availability and how long an eSIM profile can continue to be reused depend on the specific GFS eSIM plan and its conditions. Keep the eSIM installed unless you are instructed to remove it.
When Does My GFS eSIM Plan Start?
For plans that activate on first network connection, the validity period begins when your GFS eSIM first connects to a supported network in the destination, rather than when the eSIM is installed.
If your selected GFS eSIM plan activates on first network connection, you can install it before your trip and connect when you arrive at your destination. Always check the activation conditions shown with your specific plan.
GFS eSIM Data & Expiry Reminders
Where available for your plan, GFS eSIM may send WhatsApp reminders to help you keep track of your data usage and plan validity.
You may receive a reminder when your included data is running low.
You may also receive a reminder when your GFS eSIM plan is approaching its expiry date.
Don't Delete Your eSIM When Your Data Runs Out
Running out of data does not necessarily mean you should remove the GFS eSIM profile from your phone. Keep it installed and check your personal balance link for available top-up options and plan information.
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