Can I Use GlobalGo If I Already Have an eSIM?
Yes. In many cases, you can use a GlobalGo Mobile eSIM while travelling even if your phone already has an eSIM from your home provider. The available setup depends on your device's Dual SIM capabilities.
Start With Two Simple Questions
Do you want to keep your home number active while abroad?
Does your phone support the SIM combination you want to use?
Depending on your device, this may include two active eSIMs or a combination of one physical SIM and one eSIM.
You Don't Need Your Home Number Active
If you do not need calls or SMS on your home number during your trip, you can temporarily turn off your home line and use GlobalGo for mobile data.
β Temporarily turn off your home eSIM in your phone settings.
β Install and enable your GlobalGo Mobile eSIM.
β When you return home, you can turn your home eSIM back on.
You Want to Keep Your Home Number Active
Keeping your home line active can be useful if you still need to receive calls, SMS messages or verification codes while travelling.
If Your Phone Supports Two Active eSIMs
β Keep your home eSIM active for calls and SMS.
β Install your GlobalGo eSIM and select it for mobile data.
β Check the roaming settings on your home line to help avoid unexpected roaming charges.
If Your Phone Supports Physical SIM + eSIM
Depending on your current SIM configuration and device, you may be able to keep one line on a physical SIM and use GlobalGo as your eSIM. Check which SIM combinations your exact phone model supports.
Avoid Unexpected Roaming Charges
If you keep your home SIM active, check which line your phone is using for mobile data.
Select your GlobalGo eSIM as the line used for mobile data.
Review or disable Data Roaming on your home line unless your home plan requires it.
Review automatic mobile data switching settings so your phone does not unexpectedly use your home line for data.
Your home carrier may still charge for calls, SMS or other roaming services while its line remains active. Check your home carrier's roaming terms before travelling.
What About WhatsApp?
You can normally continue using WhatsApp with your existing WhatsApp number while using your GlobalGo eSIM for mobile data. Installing a travel eSIM does not automatically change the phone number registered to your WhatsApp account.
Check Your Phone's Dual SIM Capabilities
The number of eSIM profiles a phone can store is not necessarily the same as the number of SIMs it can use at the same time. Check the specifications of your exact device model and regional version before travelling.
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